Privacy Policy

At fiberwhiz, your privacy is not just a priority—it’s a promise. We understand how important it is to protect your personal information, and we are fully committed to doing so. This Privacy Policy explains what data we collect, how we use it, and the measures we take to ensure its safety, giving you the confidence to shop with us freely and securely.

Rest assured: We never sell, rent, or share your personal data with third parties. Your privacy is our responsibility, and we take it seriously.

1. Information We Collect

To provide you with an exceptional shopping experience, we gather certain personal information based on how you interact with us. Here’s a summary of what we may collect:

  • Personal & Contact Information: This includes your name, email address, shipping and billing addresses, and other details you provide when creating an account, placing an order, or contacting customer support.

  • Transaction Details: When you make a purchase, we collect payment information such as your payment method, card type, and partial card number (we never store your full card details).

  • Technical Data: To enhance your experience, we collect data like your IP address, browser type, device details, and your location when visiting our website.

  • Marketing Preferences: We also track your preferences when it comes to receiving special offers, product updates, and personalized recommendations.

2. Information You Share with Us

We truly value the content you share with us, whether it’s product reviews, photos, videos, or feedback. Your voice matters, and we ensure all shared information is handled with the utmost care and privacy.

3. How We Use Your Information

We use the information you provide to make your shopping experience as smooth, personalized, and enjoyable as possible. Here’s how we put your data to good use:

  • Order Processing: To ensure that your orders are processed smoothly, payments are handled securely, and items are shipped on time.

  • Customer Support: To help you with any questions, concerns, or assistance you need before, during, or after your purchase.

  • Personalized Communication: To send you tailored product recommendations and special offers based on your unique preferences and shopping habits.

  • Improvement & Optimization: To constantly improve our website and services by analyzing user behavior and feedback.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to make your experience on our site more personalized and enjoyable. These tools help us remember your preferences, show you relevant products, and ensure your shopping journey is seamless.

You have full control over cookies. You can manage or disable them through your browser settings, though please note that some site features may be affected if you do.

For those who wish to opt out of Google Analytics, you can use this plugin: Google Analytics Opt-Out

5. Email and Text Notifications

When you subscribe to our updates, you’ll receive up to four messages per month, featuring the latest product releases, exclusive promotions, and personalized offers. This service is completely free of charge.

If you ever wish to stop receiving messages, simply reach out to us at: support@artmadeshop.shop

6. Who We Share Your Information With

We understand how important your data is, which is why we share it only with trusted partners who assist us in operating our business. These may include:

  • Payment Processors & Delivery Services: To process payments and ship your orders.

  • Advertising and Analytics Partners: Such as Google, to improve our website and offer relevant ads.

  • Legal Authorities: If required by law or to prevent fraud.

We will never sell or rent your data to any third party.

7. How We Protect Your Personal Information

Your security is our priority. We use a combination of advanced security technologies and protocols to safeguard your personal information, including:

  • SSL Encryption: To protect payment transactions and sensitive data.

  • PayPal Integration: Ensuring that your financial details are handled by trusted third parties, never stored by us.

  • Secure Servers: To protect your data from unauthorized access.

While no system can guarantee 100% security, we continuously upgrade our protocols to ensure your data stays as safe as possible.

8. Retention of Your Data

We retain your personal information only as long as necessary to fulfill orders or provide services. In some cases, certain data may be retained for legal purposes or to prevent fraud, even after your account is closed.

9. Withdrawing Your Consent

You have the right to withdraw your consent for us to process your personal data at any time. Please note that this may impact your ability to access certain services or features.

To update, review, or delete your data, just contact us at support@artmadeshop.shop

10. Accessing and Updating Your Information

We believe in transparency, so you have the right to access and update your personal information. For your security, we may ask you to verify your identity before processing your request.

To make changes to your personal information, reach out to us at: support@artmadeshop.shop

11. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we’ll notify you via email if necessary. We encourage you to check this page regularly to stay informed of any updates.

If you have any questions or concerns about your privacy or this policy, don’t hesitate to contact us at: support@artmadeshop.shop